Cookie Policy

Last updated: January 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies help us understand how you use our website, remember your preferences, and improve your overall experience. This Cookie Policy explains what cookies we use, why we use them, and how you can manage your cookie preferences.

2. How We Use Cookies

Legend Parking uses cookies to:

  • Enable essential website functionality and security
  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Improve our services and user experience
  • Provide relevant content and features
  • Maintain your session when using online forms or permit applications

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

Examples: Session cookies, security tokens, load balancing cookies

Duration: Session or up to 24 hours

3.2 Functional Cookies

These cookies allow the website to remember choices you make (such as your language preference or region) and provide enhanced, personalized features.

Examples: Language preferences, form data retention, accessibility settings

Duration: Up to 12 months

3.3 Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve website performance and user experience.

Examples: Google Analytics, page view tracking, bounce rate analysis

Duration: Up to 26 months

Third-party providers: Google Analytics

3.4 Marketing Cookies (if applicable)

These cookies track your online activity to help us deliver more relevant advertising or limit how many times you see an advertisement. We may share this information with third parties.

Examples: Advertising cookies, retargeting pixels, social media cookies

Duration: Up to 12 months

Note: Currently, we do not use marketing cookies on our website.

4. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We do not control these cookies, and you should check the third-party websites for more information about their cookies and how to manage them.

Third-party services we use:

  • Google Analytics: Website traffic analysis and user behavior tracking
  • Payment Processors: Secure payment processing for permits and PCN payments
  • Live Chat Widget: Customer support and real-time assistance

5. Cookie Consent

When you first visit our website, you will see a cookie consent banner. By clicking "Accept" or continuing to use the website, you consent to our use of cookies as described in this policy.

You can change your cookie preferences at any time using the methods described below.

6. How to Manage Cookies

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

Browser Settings

You can manage cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Manage and delete cookies

Opt-Out Tools

You can also opt out of specific types of cookies:

Please note: Blocking or deleting cookies may impact your experience on our website. Some features may not function properly without cookies enabled.

7. Cookies and Personal Data

Some cookies may collect personal data, such as your IP address or browsing behavior. This data is processed in accordance with our Privacy Policy and UK GDPR requirements.

For more information about how we handle your personal data, please read our Privacy Policy.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Legend Parking Ltd

Centurion House

London Road

Staines, TW14 8AX

Email: [email protected]

Phone: 0208 191 3420

10. Useful Resources

For more information about cookies and online privacy, visit: